SAKE Blockchain Support
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Recent activity by SAKE Blockchain Support-
[NEW] How to Process a "Quality Control Alert"
What is a "Quality Control Alert"? In order to ensure that sake is served to customers in optimum condition, and a 'first in, first out (FIFO)' method of stock management is followed, a 'Quality C...
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[NEW] How to Check "Alerts" List
By clicking on the button on the dashboard, the screen will appear as follows. ▼Smartphone ▼Desktop ■ Description of each section The circled areas in are explained below. 1. SAKE icon Re...
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[NEW] How to Process a "Delayed Receiving Scan Alert"
What is a "Delayed Receiving Scan Alert"? A Delayed Receiving Scan Alert will be displayed if a product has not had a receiving scan performed at the delivery location (restaurant) for more than 72...
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[NEW] Flow of Processing Alerts
What is "Status"? SBC alerts are always marked with a status to help you understand the current situation. There are THREE statuses: Urgent, Resolved, and Unresolved. If an alert is processed appro...
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[NEW] How to add a new On-Trade customer (including restaurants, hotels, bars and membership clubs)
All On-Trade customer dealing in products distributed and managed by the SBC (i.e. JUYONDAI and N by Hidetoshi Nakata) must open an account with the SBC and be prepared to register their distributi...
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How to delete a delivery record
Below are some possible situations when a distributor may need to delete a delivery record: "I noticed a mistake in my delivery history "The order was cancelled suddenly by the customer" "A prod...
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Sales to a private customer
Direct retail sales to individuals, such as VIP customers, must be registered by Delivery Scan by the distributor. Please enter the "customer number" or "surname" so that the system can identify wh...
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How to edit user login information (Email and Password)
⚠️ New features in SAKE Blockchain ver.2.0. In the SBC, each location (note: a location is a restaurant or distributor) is assigned one user login. The login information consists of an email addr...
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Who can distributors send a chat message to?
You can send chat messages to the following users: Your customer JAPAN CRAFT SAKE COMPANY (system administrator) It is not possible to contact distributors and restaurants in other regions that u...
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What does "Alerts" mean?
⚠️ New features in SAKE Blockchain ver. 2.0. The SBC will display a notification on the dashboard or send an email to the user if there is a possibility that proper sales or quality control has not...