SAKE Blockchain Support
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Activity overview
Latest activity by SAKE Blockchain Support-
SAKE Blockchain Support created an article,
[NEW] How to Process a "Quality Control Alert"
What is a "Quality Control Alert"? In order to ensure that sake is served to customers in optimum condition, and a 'first in, first out (FIFO)' method of stock management is followed, a 'Quality C...
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SAKE Blockchain Support created an article,
[NEW] How to Check "Alerts" List
By clicking on the button on the dashboard, the screen will appear as follows. ▼Smartphone ▼Desktop ■ Description of each section The circled areas in are explained below. 1. SAKE icon Re...
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SAKE Blockchain Support created an article,
[NEW] How to Process a "Delayed Receiving Scan Alert"
What is a "Delayed Receiving Scan Alert"? A Delayed Receiving Scan Alert will be displayed if a product has not had a receiving scan performed at the delivery location (restaurant) for more than 72...
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SAKE Blockchain Support created an article,
[NEW] Flow of Processing Alerts
What is "Status"? SBC alerts are always marked with a status to help you understand the current situation. There are THREE statuses: Urgent, Resolved, and Unresolved. If an alert is processed appro...
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SAKE Blockchain Support created an article,
[NEW] How to add a new On-Trade customer (including restaurants, hotels, bars and membership clubs)
All On-Trade customer dealing in products distributed and managed by the SBC (i.e. JUYONDAI and N by Hidetoshi Nakata) must open an account with the SBC and be prepared to register their distributi...
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SAKE Blockchain Support created an article,
How to delete a delivery record
Below are some possible situations when a distributor may need to delete a delivery record: "I noticed a mistake in my delivery history "The order was cancelled suddenly by the customer" "A prod...
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SAKE Blockchain Support created an article,
When a restaurant reports a "forgotten selling scan"
If a restaurant customer disposes of a bottle with an individual QR code without scanning the product for Selling, the restaurant user will not be able to deplete the product from stock as "sold". ...
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SAKE Blockchain Support created an article,
How to add a new event or private customer
Any sake to be used for events (e.g: sake events, promotions, masterclasses), used internally by the distributor (e.g: tasting/education seminars for staff, management use, etc...), or sold to priv...
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SAKE Blockchain Support created an article,
For events, promotions or internal use
Any sake to be used for events (e.g: sake events, promotions, masterclasses), or used internally by the distributor (e.g: tasting/education seminars for staff, management use, etc...), must be regi...
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SAKE Blockchain Support created an article,
Sales to a private customer
Direct retail sales to individuals, such as VIP customers, must be registered by Delivery Scan by the distributor. Please enter the "customer number" or "surname" so that the system can identify wh...