什么是 "状态"?
SBC警报总是标有状态,以帮助你了解当前情况。
有三种状态: 受理中,已解决,未解决。
如果一个已经发生的警报得到适当的处理,"受理中" 状态会自动更新为 "已解决"。
如果不太可能发生无法在系统中解决的特殊问题,将被分配为 "未解决 "状态。
如何处理每种警报类型
应对警报的程序因三种警报类型或警报发生地点的不同而不同。
请参考以下文章,了解个别情况的信息。
A. 收货扫描延迟提示
B. 质量控制警报
■电子邮件警报通知
当警报发生时,以下电子邮件通知将被发送到注册用户的电子邮件地址。
对于
TITLE:[Sake Blockchain] Delayed Receiving Scan Alert at "Restaurant's Name"
MESSAGE:
Receiving scans for the following products have not been performed.
Please login to the system and complete the receiving scans for these products.
(*Clicking on the serial number will take you directly to the Distribution Information
page.)
以下产品的收货扫描尚未执行。请登录系统以完成收货扫描。
(*点击序列号将直接带你到警报详情页)
Sake Blockchain Login : https://dash.cn.craftsake.com
■Alert Type
Delayed Receiving Scan Alert / 收货扫描延迟提示
■Alert Details
Location: Restaurant's name (Country name)
Alert date: MM/DD/YYYY, HH:MM:SS AM/PM
Serial number: Juyondai Red Label :17487,17488,17490
------------------------
If you are unable to perform a receiving scan (e.g. you have already sold and disposed
of the bottle), please report it on the 'Distribution Information' page of the SBC
dashboard, following these steps:
1. Login to the system
2. Select the "Alerts" menu
3. Select the relevant alert
4. Click on the "Process" button
5. Select an option and follow the instructions displayed
If you have any further questions, please contact your supplier.
------------------------
如果你无法进行收货扫描(例如,你已经出售并处理了瓶子),请按照以下步骤在SBC仪表板的 "配送信息 "
页面上报告:
1. 登录到系统
2. 选择 "警报" 菜单
3. 按序列号搜索并选择相关警报
4. 点击 "处理" 按钮
5. 选择一个选项并按照显示的指示操作。
如果你有任何进一步的问题,请联系你的供应商。
当产品从经销商处运出72小时后,餐厅没有收货扫描。
对于
当餐厅在收到货物后超过60天没有出售该产品。
TITLE: [SakeBlockchain] Quality Control Alert at "Restaurant's Name"
MESSAGE:
Selling scans have not been performed for the following products in the past 60 days.
To ensure the genuine quality of the product is maintained, please prioritise selling
stock within 60 days of the delivery date.
Please login to the system and respond to the alert accordingly.
(*Clicking on a serial number takes you directly to the Distribution Information page)
在过去60天内没有对以下产品进行过销售扫描。为确保产品的真实质量,请优先出售交货日期后60天内的库存。
请登录系统并对警报作出相应的反应。
(*点击序列号可直接进入配送信息页面)。
Sake Blockchain Login : https://dash.cn.craftsake.com
■Alert Type Quality Control Alert / 质量控制警报
■Alert Details
Location: Restaurant's name (Country name)
Alert date: MM/DD/YYYY, HH:MM:SS AM/PM
Serial number: Juyondai Red Label :17487,17488,17490
------------------------
Please check your inventory to see if you still have the bottle(s) in stock.
Report the situation to your supplier via the 'Distribution Information' page of the
SBC dashboard, following these steps:
1. Login to the system
2. Select the "Alerts" menu
3. Select the relevant alert
4. Click on the "Process" button
5. Select an option and follow the instructions displayed
If you have any further questions, please contact your distributors.
------------------------
请检查您的库存,看您是否还有该瓶产品的库存。
按照以下步骤,通过SBC仪表板的 "配送信息 "页面向您的供应商报告这一情况:
1. 登录到系统
2. 选择 "警报" 菜单
3. 按序列号搜索并选择相关警报
4. 点击 "处理" 按钮
5. 选择一个选项并按照显示的指示操作。
如果你有任何进一步的问题,请联系你的供应商。
对于
当在扫描过程中,在一个与预先登记的基本地址不同的位置获取位置数据。
TITLE: [SakeBlockchain] GPS Alert at "Restaurant's Name"
MESSAGE:A scan has been detected at an incorrect location (GPS) at Restaurant's Name.
Please make sure that the device used for scanning has its location service is turned on.
在 Restaurant's Name 处检测到一个错误的位置(GPS)的扫描。 请确保用于扫描的设备的位置服务是打开的。
■Alert type: GPS Alert
■Alert Details:
Location: Restaurant's name (Country name)
Alert date: MM/DD/YYYY, HH:MM:SS AM/PM
Serial number: Juyondai Red Label :17487,17488,17490
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